All sales are final.
If you believe the item is defective, please contact us within 7 days of receiving the item.
Items must be returned within 30 days of your purchase date for a full refund. All items must be in new, unused condition with all original packaging and labels. All returns must use a trackable shipping service and shipping insurance is strongly recommended to protect the buyer. In the event the shipping company loses the package and we do not receive the item, Black Lotus Collection will not be able to provide a refund.
Shipping costs to BLC are not refunded, and customers are responsible for return shipping unless the reason for return is due to a manufacturing defect. Please contact us to initiate the return process.